Privacy policy

Updated: 13 November 2026. This policy covers visitors to the KiKo website, its contact forms and video content.

Controller and contact

Manuel Fernandez / KiKo, 18 rue Alfons Mias, 66700 Argelès-sur-Mer, France, is the controller for the processing described here. For privacy questions and requests, contact kiko.art@outlook.fr.

Forms: data and purposes

The Contact and footer Information forms are used to receive and answer your enquiry. We collect your email address and message; your name is optional. Required fields are identified. We cannot process your enquiry without an email address and a message. Please avoid providing sensitive or unnecessary information.

General enquiries are handled on the basis of our legitimate interest in communicating with visitors. Quotation and purchase enquiries are handled as steps taken at your request before entering a contract. Local anti-spam protection helps secure the forms. Sending a message does not subscribe you to a newsletter or authorise direct marketing.

The form may record a technical IP address for security and abuse prevention. Anonymisation is configured after one day when automatic cleanup runs. Hosting server logs are managed by the hosting provider.

Recipients and retention

Enquiries are accessible to Manuel Fernandez / KiKo and authorised people handling them. They are emailed to kiko.art@outlook.fr and a temporary copy is stored in WordPress. Hosting, maintenance and email providers may process information as necessary to provide their services. We do not sell your data.

WordPress copies are automatically deleted after 30 days when the cleanup task runs. Email exchanges are retained for up to 12 months after the last exchange; email deletion is managed by the mailbox owner. If an enquiry leads to a contract, documents needed for the contract or legal obligations follow their applicable retention periods. Backups may retain a temporary copy until rotation, without routine use.

External services and transfers

Outlook email is provided by Microsoft. Videos are provided by YouTube / Google and only load after your permission. These providers may process data outside the European Economic Area under their own terms and safeguards. See the privacy policies of Microsoft and Google. Instagram and Facebook icons are ordinary links; visiting those websites is subject to their policies. Website fonts are hosted locally.

Cookies and videos

The pll_language cookie remembers your language for one year. The cmplz_* cookies remember your privacy choices for 180 days. Necessary cookies for language, security and remembering your choices do not require prior consent. Session cookies may also be used for WordPress administration.

YouTube videos are disabled before consent. Enabling them allows Google to receive your IP address and browser information and may result in tracking cookies. You may reject optional cookies and continue using the rest of the website. The publisher currently uses no audience analytics or advertising tool on this website.

Use “Manage cookies”, available on every page, to change or withdraw consent at any time. Withdrawal blocks new video requests; data already received by YouTube remains subject to its policy. You can also delete existing cookies through your browser. Rejection is remembered for the same duration as acceptance.

Your rights

Depending on the circumstances, you have rights of access, rectification, erasure, restriction, objection and portability. You may withdraw consent without affecting the lawfulness of earlier processing. Send your request to kiko.art@outlook.fr. Proportionate identity verification may be requested if necessary. We normally respond within one month and will explain any legally justified extension.

You may lodge a complaint with the French supervisory authority, the CNIL. These forms are not used for profiling or solely automated decisions with legal effects.